Status updates | Sworkit Incidents and maintenance reported on status page for Sworkit https://status.sworkit.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0b2f991758bb1c70eb066a3b18228736.png Status updates | Sworkit https://status.sworkit.com/ en iOS App Launch Crashes Related to Firebase Analytics https://status.sworkit.com/incident/1077240 Tue, 29 Sep 2026 13:51:00 -0000 https://status.sworkit.com/incident/1077240#f5f7e1d19f745c825662864c2dd0e982c4b457dc7c29e1bc73a4ff51f83a89e6 Incident We investigated reports of iOS app crashes affecting version 12.1.0. The issue was caused by a Firebase Analytics for iOS incident where an incorrectly formatted experiment payload was served by Firebase’s backend. This caused affected apps to crash during Firebase Analytics experiment processing on launch. Firebase reports the incident began on September 28, 2026 at 8:41 PM EDT and their backend fix was fully rolled out by September 28, 2026 at 10:52 PM EDT. Due to SDK caching behavior, some users may have continued seeing crashes until approximately September 29, 2026 at 2:52 AM EDT. No app update is required for this fix. The issue was resolved by Firebase on their backend. Reference: https://github.com/firebase/firebase-ios-sdk/issues/16728 SFTP connection errors https://status.sworkit.com/incident/877450 Wed, 22 Apr 2026 15:01:00 -0000 https://status.sworkit.com/incident/877450#c24c92f827a2f330f1bf1dd18910891c5a9ed332ada076948a6453f6e35d3471 Incident SFTP inbound connections are no longer blocked. Any updates processed since April 13 should be retried. No data was lost. Challenge progress affected https://status.sworkit.com/incident/847961 Wed, 25 Mar 2026 14:35:00 -0000 https://status.sworkit.com/incident/847961#0d92a64a2aee76901b15608a4451ba137c40b89c30676c82b22419aa03648b3d Incident Member access issues have been resolved. Challenge progress affected https://status.sworkit.com/incident/847961 Wed, 25 Mar 2026 09:04:00 -0000 https://status.sworkit.com/incident/847961#28c901a67e943565f1b3dedbadf5f81a4ae1770b518fcf422d5faf5be5832a90 Incident Some members may have lost access to accounts. This problem has been resolved. Challenge progress affected https://status.sworkit.com/incident/847961 Thu, 19 Mar 2026 11:11:00 -0000 https://status.sworkit.com/incident/847961#6f824e20ca9324be0a12a231c240e698c0d167aeb371964670332f7c5fbfbf7e Incident Challenge progress has been restored Challenge progress affected https://status.sworkit.com/incident/847961 Wed, 11 Mar 2026 21:00:00 -0000 https://status.sworkit.com/incident/847961#cd4b917c03d6284a01fa6a218153c0399fe9df0e41addbd4cb40915a3dc647fa Incident Members workout and step data was not updating in challenges. We are working to repopulate lost progress. Token generation errors https://status.sworkit.com/incident/848681 Thu, 26 Feb 2026 15:54:00 -0000 https://status.sworkit.com/incident/848681#f7166e4802d201258fd7d827d7429064ec81e0408ac956cd815206d1117f958c Incident Token endpoint restored Token generation errors https://status.sworkit.com/incident/848681 Wed, 25 Feb 2026 07:30:00 -0000 https://status.sworkit.com/incident/848681#02daae40c83c5acbc43d939ea1ea30213735b622488b0375d3e9c27dab360353 Incident Token generation was disabled due to a server error.